1-603-357-2455 — 686 Court Street Keene, NH 03431


In relation to our pets and animals:

  1. Currently there is no evidence that pets become sick from Covid-19. Infectious disease experts, as well as the CDC, OIE, and WHO indicate there is also no evidence to suggest that pet dogs or cats can be a source of infection with SARS-CoV-2, including spreading COVID-19 to people. More investigation is underway and, as we learn more, we will update you.

  2. If you are not ill with COVID-19, you can interact with your pet as you normally would, including walking, feeding, and playing. You should continue to practice good hygiene during those interactions (e.g., wash hands before and after interacting with your pet; ensure your pet is kept well-groomed; regularly clean your pet’s food and water bowls, bedding material, and toys).

  3. Out of an abundance of caution, it is recommended that those ill with COVID-19 limit contact with animals until more information is known about the virus. Have another member of your household take care of walking, feeding, and playing with your pet. If you have a service animal or you must care for your pet, then wear a face mask; don’t share food, kiss, or hug them; and wash your hands before and after any contact with them.

Veterinarians and our teams provide important animal and public health surveillance, deliver essential medial care for ill animals, and – in some specialties – ensure that only healthy animals enter the food supply. Veterinarians must be able to continue to provide medically necessary care for our animal patients, especially during this time when Americans are spending increased time at home with their pets.

We ask that routine wellness care (e.g., vaccines, annual exams) be deterred during the height of this outbreak. We will do everything in our power to be here for you and your sick pets who require medial attention. To that end, we’ve instituted several new protocols:

  • To maintain “social distancing”, we would like to offer you the option of curbside drop-off. Simply call us when you arrive for your appointment, and one of our associates will come to your car and get your pet. We will then call your cell phone to arrange bringing your pet back to your car outside the clinic. We can arrange for you to pay online, or we can disinfect your credit card before returning it to you. 

  • Alternatively, after calling reception and dropping off your pet, you are welcome to wait in your cat. We can call or text you when we are ready to discuss care options.

  • If you need to pick up food or medications for your pet, please call and we will bring the medications and food to your vehicle. We strongly encourage you to coordinate home delivery for individual or reoccurring needs. We work with VetSource Online Pharmacy, though our website to ensure that your pets receive the quality products that we utilize in our practice. The shipping of any food or prescriptions can be sent directly to your home when it is convenient for your schedule.

Our facility is thoroughly sterilized throughout the day with the most advanced and effective disinfectants available, and we will continue to ensure that we take proper measures to minimize any potential risk. Our staff has been trained and instructed in the most effective cleaning protocols for our clinic. 

We are dedicated to providing you and your pet companions the very best in care, and we will continue to fulfill that promise to you regardless of external events. While we cannot be certain of how long this virus will cause disruption, we are certain that we will all get through this together, as a community. We understand that COVID-19 poses significant public health risks, but we also know our pets need and deserve care during this time.

Thanks you for trusting us as your partner in your pets’ healthcare. Be safe, and be good to each other.

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